ICUC Social

Entertainment & Media Social Media Agency

Captivate your audience, and turn followers into loyal fans with ICUC

Social media entertainment industry pros face distracted audiences flooded with choices. ICUC helps you cut through noise, guiding real-time conversations that captivate and keep fans engaged.

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Meet ICUC: Your partner for real-time social media success

ICUC is a global social media management agency specializing in community engagement, moderation, and digital customer care. We know entertainment moves fast — trends emerge instantly, user-generated content (UGC) multiplies rapidly, and safety risks can escalate overnight.

ICUC ensures your brand stays ahead, safeguarding your reputation 24/7 while turning viral moments into lasting engagement. With multilingual experts fluent in over 52 languages, we protect and amplify your voice globally, transforming audience interactions into authentic and meaningful connections.

We solve the social media challenges entertainment brands like yours face

Source valuable audience insights in real-time

Source valuable audience insights in real-time

Audiences have endless options and short attention spans. ICUC's analytics experts provide immediate, actionable insights into audience reactions across social platforms, helping entertainment brands understand viewer preferences and predict content success before trends fade.

Understand audience trends instantly with social listening

Understand audience trends instantly with social listening

Entertainment companies often see expensive campaigns fail to deliver results. ICUC's tailored social listening tracks competitor moves, analyzes audience sentiment, and moderates public comments in real time, ensuring your marketing investment stays aligned with what your audience cares about most.

Stay ahead of audience conversations 24/7

Stay ahead of audience conversations 24/7

Narratives evolve rapidly — especially in the entertainment industry. ICUC's scalable social media engagement specialists actively shape conversations day and night, turning streams of social comments into trackable opportunities, amplifying your story, and securing your place in trending topics.

Scale engagement without overwhelming your creative team

Scale engagement without overwhelming your creative team

Entertainment brands struggle to manage sudden audience spikes, safeguard brand reputation, and handle high-volume, multilingual content moderation during live events. ICUC manages real-time moderation and rapid engagement globally, keeping your brand responsive so your creative teams stay focused on storytelling.

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What success looks like with ICUC as your media & entertainment social media agency

  • checkmarkBoost engagement live with 24/7 responsiveness.
  • checkmarkProtect brand reputation with real-time content moderation.
  • checkmarkReach global audiences through support in 52+ languages.
  • checkmarkTurn viral moments into measurable growth opportunities.
  • checkmarkFree your creative team to focus on storytelling and innovation.

Why ICUC?

With ICUC

  • Navigate social media as a content channel and a new dimension for market research.
  • Outperform your competition with research-backed insights to get your story seen.
  • Get 24-hour monitoring across all your digital channels — including Reddit. 365 days of the year.

Without ICUC

  • Miss out on trends and relevant conversations that could build a bond with new and existing audiences.
  • Waste dollars on campaigns that fall short of the mark.
  • Risk of being branded as archaic or irrelevant.
Case Study Background
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CASE STUDY

How the Great Courses scaled content moderation with ICUC

The Great Courses, a prominent subscription-based educational video service, faced challenges meeting increased demand due to insufficient internal resources, a surge in online engagement across multiple websites, and a significant rise in comments and inquiries on ad posts. ICUC partnered closely with their team, providing continuous, high-quality social media moderation at scale.

↗︎70%

Reduced traditional
staffing costs

↗︎210%

Year-on-year
engagement increase

Frequently Asked Questions

Social media marketing enables entertainment brands to connect directly with their audiences, boost ticket sales, promote streaming content, and drive merchandise revenue. With the right social media strategy, campaigns convert engagement into measurable return on investment (ROI) through targeted ads, influencer collaborations, and real-time audience interaction.

Key platforms for entertainment brands include Instagram and TikTok for viral engagement, YouTube for trailers and long-form content, Facebook for broad community reach, and X (formerly Twitter) for real-time buzz. A diversified social media marketing strategy ensures each channel plays its role in driving awareness and conversions.

ICUC uses advanced analytics to track engagement rates, audience growth, sentiment, and conversion metrics across all platforms. Measuring the effectiveness of social media marketing campaigns involves assessing not only likes and shares but also how your digital marketing efforts impact ticket sales, subscriptions, and long-term brand loyalty.

Yes, we certainly can. Some companies invest time and money into social media, but they can't quantify their results. We have the social media listening strategy, monitoring and tracking tools you need to understand your social media data. ICUC can deliver social media intelligence.

Of course. We use social listening to crawl the entire social web to find out what motivates your audience. We help you engage audiences you've never been able to access before.

Contact us and we will discuss your budget. We will maximize what you have by acting as an extension of your social media team. Our global team of 350+ experts is unmatched.

Our pricing model is based on several variables: What volume of content do you need ICUC to manage? What kind of response time (SLA) are you looking for? What channels does ICUC need to manage? Are responses scripted or unique based on situations? Do you need publishing/scheduling services? What are your goals? As you can see, it takes a conversation to get through the questions above – fill out the form on this page and we can get started.

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