Social media support for agencies
Cover client needs from A to Z
Our social media management for agencies helps your clients achieve competitive results. ICUC's 24/7 global team combines social media expertise with AI innovation to enhance your existing in-house capabilities.
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ICUC comprehensive social media marketing for agencies
ICUC's social media marketing management handles it all, from social media strategy to consumer insights, content moderation, community management, and social listening. Our goal is simple: supplement your in-house digital marketing, so your team shines and your clients experience real growth. You'll sleep easier knowing we: Engage in real conversations that build genuine brand communities. Speak 52+ languages to reach global audiences. Provide 24/7 coverage for everything from trending topics to full-blown crises. Handle all compliance requirements for agencies serving regulated industries. Have over 20 years of experience.
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Grow your agency with solutions designed around your clients' needs
Access a secure, reliable network trusted by global brands
Aligned with the needs of global agencies and trusted by some of the world's biggest brands, ICUC's network is secure, strategic, and dependable. With 24/7 coverage, expert moderation, and scalable support, your clients are protected and supported at every digital touchpoint.
Free in-house resources to focus on creative campaigns and strategy
Whether you have ten clients or 10,000, your time is best spent on campaigns and creative. With us as your social media management for agencies partner, you'll free up bandwidth, cut costs on resources, and take your clients' online community interactions to the next level.
Get personalized social media strategies from industry experts
Sure, you could just post more on Facebook. Alternatively, you could build genuine communities that genuinely move the needle on engagement and sales for your clients. Here's the gist: You know your clients. We know their industries.
Surprise & delight to turn guests into loyal fans
Empower your clients with proven results backed by analytics. From increased brand loyalty to boosted conversions, we deliver clear metrics and insights that demonstrate the real-world value your agency provides.
What success looks like with ICUC as your agency partner
Your team spends more time on creative and strategic priorities.- Reduce staffing costs and increase your profitability per client.
- Real-time, multilingual engagement that boosts client satisfaction globally.
- Rapid, professional crisis management that protects client reputations.
- Consistent compliance management reduces audit and regulatory risks.
Why ICUC?
With ICUC
- 24/7 crisis management that protects your clients' reputations.
- Coverage through nights, weekends, and holidays when others go dark.
- Time back for your teams to focus on creative work and your firm's B2B social media strategy.
Without ICUC
- Burning out your team trying to meet growing client demands.
- Missing viral moments and real-time engagement opportunities.
- Generic content that doesn't fit each platform's unique vibe.
Driving social growth in Mexico through agency collaboration
A global petroleum brand and their marketing agency saw the need for stronger, 24/7 community management. With Mexico generating the highest inbound volume, Spanish-language support was essential. Partnering closely with the agency, ICUC delivered around-the-clock management in English and Spanish — addressing every comment, protecting brand reputation, and scaling quickly for high-volume campaigns and market shifts.
2.35k
Inbound messages
annually
8k+
Messages annually in
the Mexican market
-45%
Decline in negative
sentiment
Frequently Asked Questions
Social media for agencies never sleeps, and neither do we. We provide the services that exceed the bandwidth of your in-house social media team, allowing them to focus on big-picture strategy. Additionally, you gain peace of mind knowing our social media coverage is available 24/7, 365 days a year. We diligently protect reputation, nurture growing communities, and manage social conversations for every single one of your clients — even when your team is off the clock.
Weighing in-house versus outsourcing social media management is a question we frequently receive. However, the truth is that in-house teams cost more and take longer to hire, train, and retain than partnering with experts who specialize in social media marketing. And as you grow and your clients' needs evolve, our services scale with you.
It's no secret that, as an agency, some clients take priority over others. That doesn't mean each client isn't essential to your firm. We'll scale your team's ability to ensure every client's social platforms are moderated, managed, and protected as diligently as the next. No need to choose.
As a social media management agency, we know that content spikes are inevitable. Trust our global team of experts to scale according to your needs — with zero reduction in quality standards.
Our experts identify potential threats before they become a problem, leveraging our social listening to manage responses effectively. When crises hit, we have detailed action plans ready to go. We minimize brand damage while working with you to focus on timely solutions.
Yes. By using ICUC as an extension of your team, you can offer your clients social media management without hiring more staff or straining your existing resources. This frees you up to do the creative and innovative work your agency is best at.
Our goal is to onboard new clients in around three weeks. You get a dedicated onboarding expert who learns about your agency's brand and goals, sets up your dashboard, and creates all the necessary guidelines. Additionally, with 24/7 access to our global ICUC team, you can reach us at any time when questions arise, ensuring a seamless implementation process.
Our pricing model is based on several variables: What volume of content do you need ICUC to manage? What kind of response time are you looking for? What channels does ICUC need to manage? Are responses scripted or unique based on situations? Do you need publishing or scheduling services? What are your goals? As you can see, addressing the questions above requires a conversation. Fill out the social media for agencies form below, and we can get started.
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