The global leader in social media management services.
ICUC provides a complete social media management service arsenal including: social content moderation, community management and engagement, social listening and insights services.
Since 2002, our global team of multilingual content specialists manage, moderate and monitor millions of social media conversations, comments, photographs and videos and work inside some of the largest online communities in the world.
We are Human-Powered and Technology-Accelerated.
The critical benefits our clients enjoy from our social media management services are: SAFETY, CONNECTION and UNDERSTANDING.
SAFETY: Involves content moderation and escalation services to ensure your brand is protected from unwanted risk and crises. We offer 24/7 global social media protection.
CONNECTION: Combines engagement, community management, social customer care, and content strategy/creation to forge better relationships with customers and stakeholders.
UNDERSTANDING: Harnessing social listening, intelligence and insights enabling you to understand social conversations happening online about your brand, competitors and marketplace.Understanding ultimately allows you to make informed, strategic business decisions.
Million Facebook fans managed
Team Members and Counting!